Introduction

Web-Smart.Co (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.web-smart.co) and social media pages on platforms such as Facebook and Instagram.

Information We Collect

Website:

  • Personal Data: We may collect personal information such as your name, email address, phone number, and other contact details when you fill out forms on our website.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, and browsing patterns.

Social Media:

  • Public Interactions: Information you share publicly on our social media pages, such as comments, likes, and shares.
  • Direct Messages: Information you provide in direct messages to us on social media platforms.

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide and maintain our services, including responding to your inquiries and processing your requests.
  • Marketing: We will send you promotional materials and updates about our services if you have opted in to receive them.
  • Improvement: Improve our website and social media presence by understanding how you interact with our content.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or to trusted third parties who assist us in operating our website and social media pages, so long as those parties agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

  • Access: The right to request access to the personal data we hold about you.
  • Correction: The right to request correction of any inaccurate data.
  • Deletion: The right to request the deletion of your personal data. Please note that we may retain certain data when it is necessary for our legitimate business purposes or to comply with legal obligations.
  • Restriction: The right to request restriction of processing your personal data under certain circumstances.
  • Objection: The right to object to the processing of your personal data for direct marketing purposes.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Third-Party Links

Our website and social media pages may contain links to other websites. We are not responsible for the privacy practices or the content of these third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: enquiries@web-smart.co
  • Address: Design Studio | by appointment only | 52 Walsworth Rd | Hitchin | Hertfordshire | SG4 9SX
  • Phone: 01462 640068